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Information Governance & Data Protection

“Effective use of information systems is absolutely central to the challenges facing the Government today - whether in improving health, tackling child poverty, or protecting the public from crime and terrorism. Those in public service need to keep that information secure, in order to build public confidence. This is essential to underpin greater data sharing to deliver personalised services and make us more effective.”

Sir Gus O’Donnell

Information Governance is the cornerstone of future eCulture technology investments.

If client digital engagement solutions are to deliver on the potentially significant contributions to the future efficiency, quality and resource savings objectives expected, then public confidence in an organisations ability to handle sensitive and private information responsibly, is more than ever a primary information governance deliverable.

eCulture has identified five business critical requirements that must be addressed to ensure the benefits to be derived from digital engagement are secured.”

Identity and Access Management

Identity and access management is the foundation upon which all other data protection and privacy assurance controls are based.

We help clients to realise the strategic value of employing proper identify and access management solutions, with immediate gains achieved through reduced operational costs and the release of valuable and key, technical and information resources.

Establishing your baseline of information on user identities provides qualifying information needed to support the appropriate setting of access rights and privileges. Making this information available to the user community also services improved business decision making on information sharing, collaboration, control and audit.

Privacy Audit and Information Asset Management

When addressed correctly, validation of operational systems’ access, can not only greatly reduce the risk and likelihood of a data breach damaging relationships with its service users, but will also provide valuable intelligence on the use of information asset across the business.

Subsequently as well as providing a proactive means of identifying privacy and confidentiality issues, it provides businesses with the opportunity to address these before they become a significant issue for staff, the organisation and, most importantly, the service user(s) concerned.

Policy and Risk Management

Traditional methods of communication, such as the use of the intranet, rely on the employees visiting and being able to locate the latest publication. The organisation is then left to hope that staff have read and understood the content – and when required contributed, this is unreliable and un-auditable.

Modern solutions available today, utilising identity and role based work-flows with automated scheduling, providing the means to ensure that all policy development tasks are completed within required time-scales and that staff awareness of policy change, risks and new requirements is well maintained and up to date.

FoI / DPA – “Subject Access Request” Management

From better identity and access management, improved understanding of information assets and their use across the organisation, to the greatly enhanced ability to find relevant information, management of Freedom of Information enquiries and Subject Access Request, all benefit significantly from the use of these solutions.

The thing that lies at the foundation of positive change, the way I see it, is service to a fellow human being

Lee Lacocca

Services Portfolio

© 2014 eCulture Solutions Ltd.

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